Connect with us

Hi, what are you looking for?

Business / Economy News

FDACS: Citgo has Contacted Almost Every Customer Impacted by Contaminated Gas

Last week, the Florida Department of Agriculture and Consumer Services provided an update regarding the Citgo fuel contamination incident at the Port of Tampa that occurred on August 26, 2023, that was identified by FDACS personnel.

According to Citgo, they have received information for approximately 1,550 consumers with potential claims, and have reached out to nearly 100 percent of these customers. Citgo has indicated that they have closed 950 of the claims and have paid consumers more than $447,000 in total repairs and/or reimbursements. The adjusters for Citgo’s claims management provider will continue to connect with the remaining consumers, as well as for any new claims received.

All potentially impacted stations have received clearance to reopen full fuel sales operations.

Citgo has made the commitment to continue working with their wholesale customers who incurred costs for pumping out tanks at these locations so they can reimburse them for those costs. Three wholesale customers have submitted claims to Citgo covering four total locations, and Citgo has paid their reimbursements.

The department will continue to monitor this situation and coordinate with Citgo on any further updates.

If you have purchased fuel from one of the impacted locations on or after August 26, and are concerned your vehicle may be impacted, you can initiate a claim through the Citgo Good Gas Guarantee program here.

Consumers may also file a complaint by contacting the Florida Department of Agriculture and Consumer services by calling 1-800-HELP-FLA or online at www.fdacs.gov.

Author

  • Florida Daily offers news, insights and analysis as we cover the most important issues in the state, from education, to business and politics.

    View all posts

Archives

Related Articles

Advertisement
Florida Daily
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

HOW WE COLLECT E-MAIL INFORMATION:

If you sign up to subscribe to Florida Daily’s e-mail newsletter, you will provide us your e-mail address and name, voluntarily, and we will never obtain any of your contact information that you don’t voluntarily provide.

HOW WE USE AN E-MAIL ADDRESS IF YOU VOLUNTARILY PROVIDE IT TO US:

If you voluntarily provide us with your name and email address, we will use it to send you one email update per weekday. Your email address will not be given to any third parties.

YOUR CONTROLS:

You will have the option to unsubscribe to our E-mail update at anytime by clicking an unsubscribe link that will be provided in each E-Mail we send.