Azuro Digital, a web development agency, has revealed the websites that are the most frustrating to use on mobile devices and desktops.
The websites were ranked Google PageSpeed Insights (PSI) to determine how each website performs, which ranges from 0 to 100, where 90 to 100 is considered good, 50 to 89 needs improvement, and anything below 50 is poor.
Fox News ranks as the worst-performing website on a mobile device, with a score of 13 out of 100. It took 55 seconds for the largest content to render, and users had to wait 8.6 seconds for any content to render on screen.
American Airlines ranks second-worst for mobile and ninth-worst on desktop. The travel site earned a mobile Performance score of 18 out of 100 and a desktop score of 28 out of 100. On a mobile device, it took 27.4 seconds for the largest content to render, compared to 4.6 seconds on a desktop.
The Wall Street Journal (WSJ) ranks as the third-worst-performing website on mobile and eighth on desktop. WSJ earned a mobile Performance score of 19 out of 100 and a desktop score of 27 out of 100. It took 14.6 seconds for the largest content to render on mobile and 15.4 seconds on a desktop.
United ranks fourth for the worst-performing website on mobile and ranks first on a desktop. On a desktop, United earned a Performance score of just eight out of 100; the site performed better on a mobile device with a score of 21 out of 100. It took 13.2 seconds for anything to render on a desktop, and just 1.6 seconds on a mobile device.
HBO and NPR share fifth place with a score of 23 out of 100 for mobile devices. HBO’s largest content took 29.2 seconds to render, and NPR’s largest content took 20.3 seconds. NPR also ranks jointly third for the most frustrating websites on desktops, with a Performance score of 12 out of 100.
ABC News and NBC News have a Performance score of 25 out of 100 and 26 out of 100, respectively. The largest content loaded in 24.3 seconds on ABC News and 15.9 seconds on NBC News.
Macy’s, Disney+, and Capital One share eighth place with a score of 27 out of 100. While using a mobile device, users waited 5.1 seconds to see anything on Macy’s, 6.8 seconds on Disney+, and 4.5 seconds on Capital One. Macy’s had one of the largest page sizes on mobile at 28.95MB. Capital One also ranked with the exact same position and Performance score for desktop users.
In joint ninth are the Washington Post, Bloomberg, Merriam-Webster, and the BBC, with a Performance score of 28 out of 100. The largest content on Bloomberg took an astounding 129.3 seconds to load on mobile; the total page size is 38.2MB. Merriam-Webster took 23.7 seconds, the Washington Post 17.3 seconds, and the BBC 14.5 seconds. Washington Post and Bloomberg were also featured among the most frustrating websites on desktops with a score of 29 out of 100 and 27 out of 100, respectively.
Salesforce ranks tenth with a Performance score of 29 out of 100 on mobile, but performs worse on a desktop (21 out of 100). Salesforce’s largest content took 14 seconds to load on mobile and 15.1 seconds on desktop.




