The Greater Orlando Aviation Authority (GOAA) announced the launch of a major project devoted to the improvement of the baggage handling and transportation system at Orlando International Airport (MCO). The Airport code “MCO” is still used from the airport’s era as a military installation named McCoy Air Force Base.
“The project, included in the current Capital Improvement Plan (CIP), is estimated to cost $652 million,” an excerpt in a press release from the airport read. GOAA stated in a press release. “This project will complement the multi-million-dollar plan to renovate Terminals A and B. The new system will allow MCO to better cater to its wide cross-section of tourists and conference attendees, most of whom produce an unusual baggage mix. Based on industry observations and insights, MCO processes more golf bags, car seats and baby strollers than any other airport in the world. Orlando International is fortunate to have productive working relationships with its partners as all parties work to upgrade baggage handling processes.”
According to GOAA, the passenger volume at MCO has grown significantly in recent years. In 2019, the airport welcomed 50 million visitors, while in 2023, nearly 58 million passengers passed through its corridors. By 2024, airlines at MCO were checking in nearly 7,000 more departing bags each day compared to 2022. MCO estimated a record 60 million passengers last year. The airport said that means 7,000 more bags each day compared to 2022. Effective baggage handling is a collaborative effort involving the airport, airlines, the Transportation Security Administration (TSA) for bag screening, and other internal stakeholders.
NEAR TERM SOLUTIONS
In September 2024, the Board approved a new policy for an Express Service Provider (ESP) to address operational needs. Previously, GOAA entered into an ESP agreement where the vendor and its subcontractors handled up to 15% of the total baggage processed at MCO, primarily from cruise passengers. The new ESP operations will enhance efficiency by transporting inbound bags to off-airport resorts and hotels, while routing outbound bags to a Remote Screening Facility. This change will reduce the volume of bags processed in a single area, thereby improving flow.
MCO held an Industry Day to discuss the new ESP policy and long-term baggage solutions, providing potential vendors with the opportunity to learn about MCO’s requirements and share their experiences. A new ESP or multiple ESPs will be selected, with services expected to commence in Summer 2025.
MIDTERM SOLUTIONS
The Transportation Security Administration (TSA) is in charge of upgrading the physical screening equipment within the baggage handling system, particularly in designated areas known as pods, where the screening occurs.
Several pods are currently undergoing upgrades, including Pod E, for which both the TSA and the Aviation Authority share responsibility. The Greater Orlando Aviation Authority (GOAA) Board has recently approved an agreement with a contractor to enhance the technology in Pod E, including improvements to the ethernet, IT infrastructure, and encoder equipment.
The TSA’s initiative to upgrade Pod E and other pods will enhance the efficiency of all partners involved in handling passenger baggage.
